Terms and Conditions for Ai Ride Alcohol Delivery services in California

These terms and conditions ("Terms") govern your use of the online Alcohol Delivery Platform ("Platform") provided by Ai Ride ("Company") to facilitate the sale and delivery of alcoholic beverages in the state of California. By accessing or using the Platform, you agree to comply with and be bound by these Terms. Please read these Terms carefully.

1. Eligibility:

• You must be at least 21 years old to use the Platform.
• You may not use the Platform if your account has been suspended or terminated by the Company.

2. Registration and Account:

• To use the Platform, you must create an account.
• You are responsible for maintaining the confidentiality of your account information and password.
• You are responsible for all activities that occur under your account.

3. Alcohol Sales:

• The Platform connects customers with licensed alcohol vendors ("Vendors") who are authorized to sell alcohol in California.
• All alcohol sales are subject to California's state laws and regulations. By placing an order, you confirm your compliance with these laws and regulations.
• You may be required to provide proof of age upon delivery. Failure to provide valid identification will result in the cancellation of your order.

4. Ordering and Delivery:

• Orders are placed through the Platform and are subject to the terms and pricing set by the Vendor.
• Delivery drivers, acting on behalf of the Vendor, will deliver your order to the specified delivery address.
• Delivery times and fees may vary and are determined by the Vendor.

5. Payment:

• Payment for alcohol orders is processed through the Platform.
• The Company may collect a service fee and delivery fee, which is subject to change at the Company's discretion.
• Payment processing is handled by a third-party payment provider and is subject to their terms and conditions.

6. Cancellation and Refunds:

• Cancellation of orders is subject to the Vendor's cancellation policy.
• Refunds for canceled orders will be processed according to the Vendor's refund policy.
• If there is an issue with your order, please contact the Vendor directly to resolve the matter.

7. Compliance with Laws:

• You agree to comply with all state and local laws regarding the purchase, possession, and consumption of alcoholic beverages.
• The Company and Vendors reserve the right to refuse service to anyone for any reason, including if there are concerns about legal compliance.

8. Liability:

• The Company is not responsible for any damages or injuries resulting from the use of the Platform or the consumption of alcohol.
• The Company is not liable for any actions or omissions of the Vendors, drivers, or other third parties.

9. Termination:

• The Company may terminate or suspend your account at its discretion.
• You may terminate your account by contacting customer support.

10. Changes to Terms:

• The Company reserves the right to change or modify these Terms at any time.
• You will be notified of any changes, and your continued use of the Platform after such notification constitutes acceptance of the new Terms.

11. Contact Information:

• If you have any questions or concerns about these Terms, please contact customer support at [email protected]

By using the Ai Ride, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. It is your responsibility to review these Terms regularly to stay informed about any updates or changes.

Last Updated: [26 October 2023]

Terms and Conditions for Ai RIde Taxi/Cab booking services in California

These terms and conditions ("Terms") govern your use of our taxi booking mobile application ("App") provided by Ai Ride ("Company"). By downloading, accessing, or using the App, you agree to comply with and be bound by these Terms. Please read these Terms carefully.

1. Eligibility:

• To use the App, you must be at least 18 years old.
• You may not use the App if your account has been suspended or terminated by the Company.

2. Account Creation:

• To use the App, you must create an account.
• You are responsible for maintaining the confidentiality of your account information and password.
• You are responsible for all activities that occur under your account.

3. Ride Booking:

• The App facilitates the booking of rides from third-party transportation providers ("Drivers").
• All rides are subject to the terms and pricing set by the Drivers.
• The Company does not own or operate the vehicles used for transportation services and is not responsible for the quality of service provided by the Drivers.

4. Payment:

• Payment for rides is processed through the App.
• The Company may collect a service fee, and payment processing is handled by a third-party payment provider subject to their terms and conditions.
• You agree to pay all fees and charges associated with your use of the App.

5. Ride Cancellation and Refunds:

• Cancellation of rides is subject to the Driver's cancellation policy.
• Refunds for canceled rides will be processed according to the Driver's refund policy.
• If there is an issue with your ride, please contact the Driver directly to resolve the matter.

6. User Conduct:

• You agree to treat Drivers with respect and courtesy.
• You must not engage in any inappropriate or harmful behavior during a ride, including harassment, violence, or damage to the Driver's vehicle.

7. Liability:

• The Company is not responsible for any damages, injuries, or losses resulting from your use of the App or the services provided by Drivers.
• The Company is not liable for any actions or omissions of the Drivers or other third parties.
• The Company is not responsible for any missing items or items that are left behind in the vehicles while traveling. 

8. Termination:

• The Company may terminate or suspend your account at its discretion.
• You may terminate your account by contacting customer support.

9. Changes to Terms:

• The Company reserves the right to change or modify these Terms at any time.
• You will be notified of any changes, and your continued use of the App after such notification constitutes acceptance of the new Terms.

10. Contact Information:

• If you have any questions or concerns about these Terms, please contact customer support at [email protected].

By using the Ai Ride mobile application, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. It is your responsibility to review these Terms regularly to stay informed about any updates or changes.

Last Updated: 23 October 2023

Service Animal Policy for Ai Ride Mobile Application in California

This Service Animal Policy outlines the guidelines and requirements for the accommodation of service animals within our Ai Ride application ("App") services, in compliance with the Americans with Disabilities Act (ADA) and relevant California state laws.

1. Definition of Service Animal:

In accordance with the ADA, a "service animal" is defined as a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. The tasks performed by the service animal must be directly related to the individual's disability.

2. Accommodation of Service Animals:

As a taxi application service provider in California, we are committed to accommodating passengers with disabilities who use service animals. Here are our guidelines for accommodating service animals:

a. No Extra Charges:

Passengers with disabilities who use service animals are not subject to any additional charges for the service animal's presence.

b. No Breed or Size Restrictions:

We do not impose any breed or size restrictions on service animals. All breeds and sizes of service animals are welcome.

c. Behavior Expectations:

Service animals must be under the control of their handlers at all times. They must be well-behaved and not pose a threat or create a disturbance to the driver or other passengers.

3. Verification or Documentation:

While service animals are not required to wear special vests or display documentation, passengers with disabilities are not obligated to provide proof of the disability or certification of the service animal. Drivers are not allowed to request documentation regarding the service animal.

4. Cleaning and Maintenance:

Drivers are responsible for keeping their vehicles clean and well-maintained, in compliance with health and safety standards. However, if a service animal causes damage to the vehicle, the passenger with a disability may be held responsible for any necessary cleaning or repair costs.

5. Non-Exclusion:

Passengers with service animals must not be denied service, treated differently, or be charged extra fees due to their service animals. Refusing to transport passengers with service animals or treating them unfairly is a violation of the ADA and California state law.

6. Training for Drivers:

All drivers using our taxi application services are educated about and trained on the requirements of accommodating passengers with disabilities and their service animals.

7. Reporting Violations:

Passengers with disabilities who encounter discrimination, refusals of service, or any other issues related to their service animals should promptly report such incidents to our company.

8. Contact Information:

If you have any questions, concerns, or need to report an issue related to the accommodation of service animals, please contact our customer support at [email protected].

We are committed to ensuring that passengers with disabilities can use our taxi application services with their service animals and experience equal access and treatment. We adhere to the ADA and California state laws to ensure the rights and dignity of all our passengers.